About us

Certified experience

At BusinessXtending, we harness the power of our technological infrastructure with the hands-on experience and industry expertise of our US-certified bilingual management staff. Our management team has extensive contact center and telecom industry experience, and has been certified with US Call Center Management industry certifications.

Other support personnel like supervisors, team leaders, and quality assurance specialists have also received specialized US call center training and certifications in their respective areas and are also all fully bilingual.

Our frontline staff goes through a rigorous recruitment and selection process, always seeking to get the best of the best. Also, their new-hire training provides them with world-class contact-handling techniques. Depending on our clients’ needs, we can offer support in many languages, like English, Spanish, French, Creole, Italian, German, Croatian and others.